Auto Glass & Windshield Replacement FAQs
Schedule your auto glass service today by calling our shop at (800) 662-8019. You can also get a free online estimate to replace your windshield or other car windows by clicking here. If you like the estimate you’ll be able to schedule service online.
do you guarantee your windshield repairs?
We have an extensive service area that allows us to provide service to the entire Commonwealth. Our service area extends past Massachusetts to include southern New Hampshire, west to Worcester and south to the state line. We have mobile dispatch centers set up throughout Massachusetts including locations in Billerica, Boston, Dorchester, Peabody and Reading.
WHAT ARE YOUR BUSINESS HOURS?
We know that you can’t predict when your auto glass will break. That’s why we keep our toll-free line open 24/7. To speak to a representative about scheduling a windshield repair or replacement, call us anytime at (800) 662-8019.
CAN MY WINDSHIELD BE REPAIRED INSTEAD OF REPLACED?
Typically, a vehicle’s windshield is the only glass that is repaired. Most auto glass on a vehicle will shatter when impacted by a rock or other debris, which makes installing a new windshield necessary. Windshields, however, use a different kind of glass that is shatter-resistant; when foreign objects hit a windshield, small cracks of bubbles (rock-chips) often form, which can be repaired.
HOW LONG DOES IT TAKE TO REPLACE AUTO GLASS?
Auto glass replacement can typically be completed in an hour or less. However, urethane needs time to cure before it is safe to drive the vehicle. At Ocean Glass, we only use quick-cure urethane kits, which means you can drive away as soon as the work has been completed!
HOW SOON CAN A TECHNICIAN REPLACE MY AUTO GLASS?
In many cases, we can complete your auto glass replacement the same day. To schedule a time or to check our schedule, please call (800) 662-8019.
WHAT’S THE DIFFERENCE BETWEEN OEM AND OEE GLASS?
Our technicians install OEM-equivalent (OEE) auto glass. That means that the replacement glass you’ll get from us will be the same piece of glass that was installed when the vehicle was made; it might be from a different manufacturer.
WILL MY VEHICLE BE DAMAGED DURING THE REPLACEMENT PROCESS?
No, your vehicle is in good hands with us. While replacing your auto glass, we’ll make sure to take precautions to avoid damaging your vehicle.